SHOP POLICY



SHOP POLICY🌺

NO Refunds unless I make a mistake on my end with your order.

NO exchanges if the product has been used. Exchanges are only available if I make a mistake on my end with your order.

If there are any problems with your order, you MUST contact me within 24 hours AFTER recieving your package.

Business processing time is 2-7 business days (Weekends are excluded). USPS Shipping is 1-4 days. Packages can be tracked via USPS.com

 If your package gets lost during transit you must contact Courier after Tracking # is provided to you! Due to the nature of our products, all sales are final and no refunds or exchanges 

Any item noted as * PRE-ORDER * means it can take up to 2-3 weeks to arrive to me after it's processing time. Different items may have different processing times.

Please DO NOT checkout with an icloud email, you will NOT recieve any tracking updates. If you need any address changes on the order please notify me within 24-48 after purchasing. 

If your package gets returned back to me for having incorrect address details, you WILL have to pay $5.00 for another shipping label so it can be reissued to you. 

Once you order you are agreeing to NO DISPUTES & NO CANCELLATIONS after 24 hours of ordering. If you proceed to do that you are NO LONGER able to shop with me EVER again. Once you submit a dispute towards my business without getting into contact with me I will alert other business owners know to not let you shop with them and i will mark you as a " SCAM " & you will be BANNED.

I am NOT responsible for lost, stolen, or damaged packages. It is your job as a customer to keep track of when your package is going to deliver. If your package is marked as delivered but you have not received it, please contact USPS and give them the tracking number that was provided on the order. Due to the Pandemic and upcoming Holidays USPS may run a little slower than usual. 

If local pick-up is selected as your desired form of delivery, you will receive an email for pick-up time and location to receive your order once it is processed. This option is only available for customers in St. Louis, MO. *Please note, our pick up locations are Florissant only